Shipping policy

All orders are processed within 1–5 business days. You will receive a shipping confirmation with tracking details once your order has been dispatched.

Shipping Options (Australia Only)

—Standard Shipping – $11

Estimated delivery: 3–8 business days

—Express Shipping – $14

Estimated delivery: 1–3 business days

Please note: Shipping timeframes are estimates only and do not include order processing time. Once your parcel has been handed to the shipping provider, we are not responsible for any delays or disruptions.

Local Pickup – Logan Central, QLD 4114

Local pickup is available in Logan Central 4114 QLD. Pick up is available MONDAY-SUNDAY 9AM-5PM. If you need to pick up outside of these hours please let us know. You will receive an email once your order is ready for collection.

Return of Unclaimed Orders

If your order is returned to us due to non-pickup or incorrect shipping details, it may take several weeks for the parcel to be returned. No refunds or reshipments will be issued under these circumstances.

Please ensure your shipping information is correct. We are not liable for parcels lost due to incorrect or incomplete address details.

If you have any questions or concerns, please contact us via email: contact@summonthesirens.com.au